Every person has different motivations for working. The
reasons for working are as individual as the person. But, we all work because
we obtain something that we need from work. The something we obtain from work
impacts our morale and motivation and the quality of our lives. Here is the
most recent thinking about motivation, what people want from work.
Work IS About the Money
people work for love; others work for personal fulfillment. Others like to
accomplish goals and feel as if they are contributing to something larger than
themselves, something important. Some people have personal missions they
accomplish through meaningful work. Others truly love what they do or the
clients they serve. Some like the camaraderie and interaction with customers
and coworkers. Other people like to fill their time with activity. Some workers
like change, challenge, and diverse problems to solve. Motivation is individual
your personal reasons for working, the bottom line, however, is that almost
everyone works for money. Whatever you call it: compensation, salary, bonuses,
benefits or remuneration, money pays the bills. Money provides housing, gives
children clothing and food, sends teens to college, and allows leisure
activities, and eventually, retirement. To underplay the importance of money
and benefits as motivation for people who work is a mistake.
benefits and pay are the cornerstone of a successful company that recruits and
retains committed workers. If you provide a living wage for your employees, you
can then work on additional motivation issues. Without the fair, living wage, however,
you risk losing your best people to a better-paying employer.
fact, recent research from Watson Wyatt Worldwide in The Human Capital Edge:
21 People Management Practices Your Company Must Implement (or Avoid) to
Maximize Shareholder Value, recommends, that to attract the best employees,
you need to pay more than your average-paying counterparts in the marketplace.
Money provides basic motivation.
Got Money? What’s Next for Motivation?
read the surveys and studies dating back to the early 1980s that demonstrate
people want more from work than money. An early study of thousands of workers
and managers by the American Psychological Association clearly demonstrated this.
While managers predicted the most important motivational aspect of work for
people would be money, personal time and attention from the supervisor was
cited by workers as most rewarding and motivational for them at work.
recent Workforce article, “The Ten Ironies of Motivation,”
reward and recognition guru, Bob Nelson, says, “More than anything else,
employees want to be valued for a job well done by those they hold in high
esteem.” He adds that people want to be treated as if they are adult human
what people want from work is situational, depending on the person, his needs
and the rewards that are meaningful to him, giving people what they want from
work is really quite straight forward. People want:
of their work inspires motivation:
including such components as the ability to impact decisions; setting clear and
measurable goals; clear responsibility for a complete, or at least defined,
task; job enrichment; tasks performed in the work itself; and recognition for
belong to the in-crowd creates motivation: including items such as receiving timely information and
communication; understanding management’s formulas for decision making; team
and meeting participation opportunities; and visual documentation and posting
of work progress and accomplishments.
opportunity for growth and development is motivational: and includes education and training; career paths; team
participation; succession p[planning; cross-training; and field trips to
is key in motivation.
People want clear expectations that provide a picture of the outcomes desired
with goal setting and feedback and an appropriate structure or framework.
Recognition for Performance Creates Motivation
Human Capital Edge, authors Bruce Pfau and Ira Kay say that people want
recognition for their individual performance with pay tied to their
performance. Employees want people who don’t perform fired; in fact, failure to
discipline and fire non-performers is one of the most demotivating actions an
organization can take - or fail to take. It ranks on the top of the list next
to paying poor performers the same wage as non-performers in deflating motivation.
the authors found that a disconnect continues to exist between what employers
think people want at work and what people say they want for motivation.
“Employers far underrate the importance to employees of such things as
flexible work schedules or opportunities for advancement in their decision to
join or leave a company.
means that many companies are working very hard (and using scarce resources) on
the wrong tools,” say Pfau and Kay. (p. 32) People want employers to pay
them above market rates. They seek flexible work schedules. They want stock
options, a chance to learn, and the increased sharing of rationale behind
management decisions and direction.
What You Can Do for Motivation and Positive Morale
You have much information about what people want from
work. Key to creating a work environment that fosters motivation are the wants
and needs of the individual. I recommend that you ask your employees what they
want from work and whether they are getting it. With this information in hand,
I predict you’ll be surprised at how many simple and inexpensive opportunities
you have to create a motivational, desirable work environment. Pay attention to
what is important to the people you employ for high motivation and positive
morale. You’ll achieve awesome business success.
Susan M. Heathfield
What is your distinct approach to risk? Ever thought about it?
In life, it’s better to stick to a few simple values and aims; the same holds true for business. One guideline that you can rely on is that if a new business road has the potential to damage your brand in any way, you should not invest in it.
When it’s time to decide whether or not to go ahead, the decision must come from your heart. If you must pursue your passions, your ideas will be more likely to succeed.
I learned to follow my passions at the beginning of my career, when some friends and I created a community music program to give a voice to classical music, a less that sought after genre. As for the actual business aspects, such as paying the bills… well, we had to sort that out later. We just hoped that we would draw audiences to stay afloat and learn the business side as we went along.
With almost every venture I’ve gone into since then, I have made the move because I saw a gap in the market. It works.
Over the years, my colleagues and I have developed quite a reputation for risk-taking. It’s true that we have been fearless about taking on new businesses, sectors and challenges even when the so-called experts told us that we did not know what we were doing.
But while, to all appearances, we do have an unusually high tolerance for risk, our actions always spring from another principle: Always protect the downside. I think it should be a guideline for every entrepreneur, or anyone involved in business ventures.
Recently, I have made other bold moves into new businesses, financial services and coaching both nationally and internationally. It’s people who make a company exceptional or average. Like you, I have had to assemble a team of acclaimed experts.
Have you identified the gap in your industry?
This Profit Engineer warns small business owners to fully understand the impact of this healthcare bill to their pricing model.
The healthcare bill, Patient Protection and Affordable Care Act (H.R. 3590), as well as the Health Care & Education Affordability Reconciliation Act of 2010 (H.R. 4872) has immediate ramifications for small businesses with more than 50 full-time equivalents (FTE’s).
Therefore, the most essential compliance step is for you to identify how many full time employees (about 40 hours) or FTE’s you have working for you. Employers near the magic number of 50 FTE’s will have to make sure you accurately count your employees. Keep records for each non-exempt worker, and certain identifying information about the employee and data about the hours worked and the wages earned.
Once you understand your employee count, you can determine your options or penalty calculations. You may want to analyze your employee count on a quarterly or monthly schedule based on how close you are to the federal goal post of 50 FTE’s.
Employer coverage mandate (”pay or play”)
Large employers will have to make available to all employees a minimum level of coverage or pay a per-employee penalty (fee). Employers will not be required to provide coverage for part-time employees, but these employees may be counted as partial employees for purposes of determining whether an employer has 50 employees. The bill is still unclear as to how employees will be counted and what formula will be used, but it looks like the real “number” to be counted will be a baseline of total hours worked by all employees. For that reason, keep accurate time records as described above. If the employer offers coverage but employees are forced to purchase insurance through the state-based exchanges because the employer’s coverage is not affordable, the employer must pay separate fees. This “Pay or Play” provision goes live in 2014 upon the creation of the state-based exchanges. Once the exchange is established, it can:
- Assess employers with more than 50 FTE’s that do not offer coverage and have at least one full-time employee who receives a premium tax credit a fee of $2,000 per full-time employee, excluding the first 30 employees from the assessment. For example, an employer with 50 employees will pay a penalty of $40,000 (20 times $2,000) for not offering coverage.
- Employers with more than 50 FTE’s that offer coverage but have at least one full-time employee receiving a premium tax credit, will pay the lesser of $3,000 for each employee receiving a premium credit or $750 for each full-time employee. (Effective January 1, 2014)
- Require employers that offer coverage to their employees to provide a free choice voucher to employees with incomes less than 400 percent federal poverty level whose share of the premium exceeds 8 percent but is less than 9.8 percent of their income and who choose to enroll in a plan in the Exchange. The voucher amount is equal to what the employer would have paid to provide coverage to the employee under the employer’s plan, and will be used to offset the premium costs for the plan in which the employee is enrolled. Employers providing free choice vouchers will not be subject to penalties for employees that receive premium credits in the Exchange. (Effective January 1, 2014)
Creation of state healthcare exchanges
Small businesses and individuals would have the choice of buying health insurance through state-based exchanges. The exchanges are expected to offer easy-to-understand competitive benefits at affordable prices. Some small businesses and individuals may be eligible to receive credits toward the purchase of insurance through the exchanges. The exchanges will begin in 2014.
Limitation on employee contributions to healthcare flexible spending account
Employees would be limited to an annual contribution of $2,500 to health care flexible spending accounts. One downside is that employers would no longer be permitted to reimburse employees for over-the-counter medication under flexible spending arrangements. For example, over-the-counter cough and allergy medicine that can now be paid under flexible spending arrangements will now be paid out of pocket by employees with post-tax dollars. This provision is effective at the beginning of 2011 in the Senate bill, but the House bill would delay the effective date to 2013.
Elimination of preexisting condition exclusions and lifetime limits
Group health plans and insurers will no longer be permitted to exclude coverage for preexisting conditions or place lifetime limits on coverage. Lifetime limits are prohibited effective six months after enactment of the legislation. Preexisting conditions exclusions must be eliminated for dependent children within six months of enactment and must be completely eliminated by 2014. Thanks to Christa Rapoport for great info on this National Healthcare Plan.
Profit Engineer advises small business owners to not cut their own throats!
Every small business will have setbacks on the road back from the recession. Short profit years may influence a small business owner to cut back on unnecessary expenses, reducing inventory, employees or the amount spent on certain services. Owners must evaluate advertising dollars first. A small business owner can discover their average cost for a new customer by calculating their cost for advertising and the number of new clients that reach their store. If a small business owner spends fifty dollars for one new customer, then they must adjust their advertising campaign to lower the cost per customer. Although difficult to find out, business owners should not overlook this calculation. It may well be that small business owners have cut their very lifeline!